Host Agreement
Last updated October 27, 2026
This agreement applies to anyone who lists a home on Hostara or manages homes with Hostara's tools, in addition to the Terms of Service. Hostara is built to favour hosts: you keep control of your homes, your prices, your rules and your guests' experience.
1. Your listings
Only list homes you own or have written permission to rent out. Describe each home honestly, including photos, amenities, bed counts, the number of guests allowed, and anything a guest should know before booking (stairs, pets, noise, construction).
You set the nightly price, cleaning fee, minimum stay, house rules and cancellation policy for each home. Keep your calendar up to date; if you sync calendars from other sites, you are responsible for any double booking caused by a sync you set up.
Each host sees and manages only the homes they add. Owners you invite can see their own homes' results, but not your other homes.
2. Laws, licences and taxes
You are responsible for following the laws that apply to your home, including Florida Department of Business and Professional Regulation (DBPR) vacation-rental licensing, the Florida Department of Revenue sales-tax registration, local business tax receipts, zoning and HOA or condo rules, and any city or county short-term rental registration.
Where the platform collects Florida sales tax or county tourist development tax at checkout, it pays those taxes to the authorities for you and shows you the amounts. You remain responsible for any other taxes on your income.
3. Bookings and cancellations
When a guest books, you agree to host them on the terms shown at checkout. The cancellation policy shown to the guest at checkout applies to that booking; changing your policy later affects only new bookings.
Cancel a confirmed booking only for a real emergency or a serious problem with the home. If you cancel, the guest receives a full refund, and repeated cancellations may limit your listings.
Guests can cancel from their Trips page before check-in. The platform refunds them automatically according to your policy and frees your calendar; you receive an email when this happens.
4. Money
Guests pay through the platform. Payments for your bookings, minus any platform fee, refunds and amounts you owe, are paid out to you on the schedule shown in your payout settings. Any platform fee will be shown to you before it applies.
Don't ask guests to pay outside the platform for a stay booked through it.
5. Safety, cleanliness and inspections
Keep each home safe, clean and as described, with working smoke detectors (and carbon monoxide detectors where there are fuel-burning appliances), clear emergency exits, and pool safety measures required by Florida law.
Inspection reports you publish must be accurate and reflect the home's real condition.
6. Team members, cleaners and owners
You may invite team members, cleaners and owners. You are responsible for who you invite and for removing access when someone stops working with you. Team members can see guest contact details so they can do their jobs; owners cannot.
7. Guest information
Use guests' personal information only to host their stay and as the law allows. Don't add guests to marketing lists without their consent, and keep door codes and Wi-Fi details private.
8. Fair treatment
Don't refuse, charge more, or treat anyone differently because of race, colour, religion, national origin, sex, disability, family status, sexual orientation, gender identity or any other characteristic protected by law.
9. Ending this agreement
You can stop hosting at any time by archiving your homes; confirmed bookings must still be honoured or cancelled under section 3. We may suspend listings that break this agreement or the law, after telling you why unless the law or safety prevents it.